Frequently Asked Questions
Where are the MAÄT 1.0 Leggings made?
The MAÄT 1.0 Leggings are made in the USA, sewn in NYC from imported fabric. The knee pads are produced here in the U.S.
What are the MAÄT 1.0 Leggings made of?
The fabric used for the MAÄT 1.0 Legging is a blend of supplex and spandex. The knee pad is made from fabric covered foam.
Are my MAÄT 1.0 Leggings machine washable?
We recommend hand washing in cold water - it will help keep your leggings fresh and make them last longer - but they are machine washable. Turn leggings inside out before washing in both cases.
For machine washing, we recommend ‘cold’ or ‘cool’ water temperature. If you have the option, select "delicate" or "gentle" cycle.
Hot water is known to break down or weaken fibers, therefore lessening the lifecycle of garments. Heat is NOT good for the knee pad.
Can I throw my MAÄT 1.0 Leggings in the dryer?
No. Do not put your leggings in the dryer. The heat from the dryer will damage the knee pads, rendering the leggings unwearable. Hang to dry or even lay flat. The fabric is lightweight and dries quickly.
How should I store my MAÄT 1.0 Leggings?
Do not fold on the knee pads - knee pads should always be flat.
Shipping
What are my shipping options?
MAÄT offers free standard shipping on all orders through Sendle, a carbon neutral delivery service. You may select expedited shipping options from UPS at check out. Shipping Policy
When will my order ship and when will it arrive?
Orders are shipped on business days only, and processing may take 2-3 business days. Business days are Monday-Friday, excluding federal holidays within the United States.
Standard shipping arrives 3-7 days after processing. Expedited shipping depends on the UPS option you choose.
How do I track my order?
If you select standard shipping, you will be sent an email or text from Sendle with a tracking link. If you choose expedited shipping through UPS, you will receive an email or text with a tracking link from UPS.
Do you ship internationally?
We currently ship to U.S. addresses including Alaska and Hawaii. We do not ship to U.S. Territories, PO Boxes/APO/FPO addresses or internationally. Shipping Policy
Returns
How do I cancel or change my order?
Please contact us at returns@maatactive.com
What is your return/exchange policy?
You have 30 days after receiving your item to request a return. To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags.
All items purchased using a promotion, sale or coupon code are Final Sale and can not be returned.
We do not accept exchanges, as items may sell out while the exchange is returned and processed. Read our Refund Policy.
Where can I print a return label?
To start a return, you can contact us at returns@maatactive.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
How will my refund be issued?
Once we have received and inspected your returned items, we will issue a refund to the original payment method. If you no longer have access to that payment method, please contact us at returns@maatactive.com before the refund is issued.